lelo.com
LELO is a Swedish intimate lifestyle company that designs, develops and manufactures upmarket intimate products. LELO sells sex toys, BDSM accessories, and massage products in over 50 international markets.
lelo.com - Payment, Delivery & Return info
| Delivery information | LELO offers two shipping options for EU customers with costs not included in product prices. US orders have a flat rate per product ($2.99/unit standard charge), while other regions are charged by weight. Orders ship after payment confirmation and require 15-day advance placement for timely delivery. |
| Payment information | You can pay with Visa Debit, Visa Credit, Maestro, Mastercard, Discover, JCB, American Express, Klarna, DK Paypal, Sezzle, AliPay, GooglePay and and ApplePay. |
| Payment methods | Credit Card Mastercard Visa Discover Network American Express JCB Apple Pay Google Wallet PayPal Klarna Buy Now Pay Later |
| Return information | LELO offers a 30-day return window for HEX™ products with full refund eligibility. Most sex toys have limited return options due to hygiene concerns. Return policies vary by product category, with specific safety instructions for battery returns. Customers should review product-specific return policies before purchasing. |
Pay with Klarna at lelo.com
It is possible to pay with Klarna at lelo.com.